IntelCom Group, Inc.

Are the certificates offered on your site genuine or reproductions?

All of the certificates you see on our site are genuine pieces, we do not sell any reproductions.

Are the certificates you sell negotiable on any of today's stock markets or indexes?

No. All of the pieces we sell are either canceled or obsolete and have collectible value only.

Are the images presented in your product listings of the exact piece I will receive?

It depends. We try to present images of the exact piece you will receive whenever possible. However, when we are offering quantities of a piece, this is impossible. The best way to determine if the images presented are of the actual piece you will receive or are representative, is to scroll down to the tabbed table towards the bottom of the product page and click on the "Product Details" tab. The description presented below the stock ticker icon will let you know.

How will ship my order and how much do you charge?

We ship all orders via the United States Postal Service. For orders taking advantage of standard (First Class) shipping, we offer flat rate pricing, so you pay only the advertised shipping charge regardless of the number of pieces you purchase. Current charges may be reviewed here. Priority and Express Mail services are available for United States orders, and costs are calculated during checkout.

Can I return my purchase?

Absolutely. You may return any merchandise, for any reason, within 30 days of the purchase date for a full refund of the purchase price.

We guarantee all of our pieces to be authentic. If you ever determine that a piece is not authentic, it may be returned for a full refund of the purchase price as well as any associated shipping charges. 

Most orders are shipped within 24 hours of receipt.

We offer flat rate shipping via the United States Postal Service. Whether you order one certificate or 100, your shipping charge stays the same: 

• United States - $3.95 (FREE for orders over $25!)
• Canada / Mexico - $9.95
• Europe - $14.95
• Asia / Rest of World - $19.95 and up (varies by country)

OVERSEAS ORDERS PLEASE NOTE THAT WE DECLARE FULL ORDER VALUE ON ALL SHIPMENTS. CUSTOMER IS RESPONSIBLE FOR ALL VAT/CUSTOMS CHARGES.

For some international orders, carriers such as UPS, FEDEX and DHL could be used instead of the USPS. Pricing will not be effected by carrier.

Priority Mail and Priority Mail Express are also available for orders within the United States. Rates are calculated during checkout.

As soon as your order is shipped you will receive your tracking information via email.

Want to return an item? Relax, it's no problem!

  

Certificates carry no value on any of today's financial indexes and no transfer of ownership is implied. All items offered are collectible in nature only. So, you can frame them, but you can't cash them in!